DP Home ("we" and "us") is the operator of (https://dphome.my/) ("Website"). By placing an order through this Website, you will be agreeing to the shipping terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General:

Subject to stock availability. There may be a stock discrepancy and we will not be able to fulfill all your products at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund/exchange.

Terms & Conditions:

(1) Production lead time

For all customized size products, please allow us to have a 10-20 days of production lead time.

(2) Shipping Lead Time

The shipping lead time will be 30-60 days depends on the availability of the products and logistics partner.

(3) Change Of Delivery Address

For change of delivery address requests, DP Home is able to change the address before the order has been arranged for shipment or dispatched.

(4) 4 P.O. Box Shipping

DP Home do not ship to P.O. box addresses.

(5) Delivery method

The order will be shipped directly from China to your doorstep without unloading, move to upstairs and assembly. Please contact us if you need any of above service.